Live Support
This is a list of the support representatives currently available on our live support portal. Please understand that if they are currently working with one or more clients, there may be a delay before they can help you.
Show All Reps
Lisa Shortridge
Currently has
2
users in session.
Patricia Lauria
Currently Unavailable
Brad Green
Currently has
1
users in session.
Other Support Options
- Send an email directly to your support representative or to support@retailersoft.com. Often, a support representative can respond to your request very quickly even outside of normal support hours.
- Phone
- Please leave us a voicemail directly with your support representative or call
989-896-8000 , and we will respond as soon as possible. - Urgent - After Hours Support
- For truly URGENT/CRITICAL support issues, please call
989-896-8711 . You will be prompted to leave a voicemail. This voicemail will be forwarded with high importance to our urgent support team. Please know that every effort will be made to get back to you as soon as possible.