Live Support
Limited Live Support Available
Live support will be unavailable this week as we are attending he Ace Hardware Convention. If you require more immediate attention, please send an email to Lisa Shortridge at lshortridge@retailersoft.com and she will get back to you ASAP!
We appologize for any inconvenience.
Live Support
This is a list of the support representatives that are currently logged into our live support portal. Their availability is shown in the right column. Please understand that if they are currently working with one or more clients, their may be a delay before they can help you.
Show All Reps
Patricia Lauria
Currently working With 1 other users.
Trish Baker
Currently Unavailable
Lisa Shortridge
Currently working With 1 other users.
Brad Green
Currently Unavailable
Other Support Options
- Send an email directly to your support representative or to support@retailersoft.com. Often, a support representative can respond to your request very quickly even outside of normal support hours.
- Phone
- Please leave us a voicemail directly with your support representative or call
989-896-8000 , and we will respond as soon as possible. - Urgent - After Hours Support
- For truly URGENT/CRITICAL support issues, please call
989-896-8711 . You will be prompted to leave a voicemail. This voicemail will be forwarded with high importance to our urgent support team. Please know that every effort will be made to get back to you as soon as possible.