Live Support

This is a list of the support representatives currently available on our live support portal. Please understand that if they are currently working with one or more clients, there may be a delay before they can help you.

Show All Reps

Lisa Shortridge

Available

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Patricia Lauria

Currently Unavailable

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Brad Green

Currently has
1
users in session.

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Other Support Options

Email
Send an email directly to your support representative or to support@retailersoft.com.  Often, a support representative can respond to your request very quickly even outside of normal support hours.
Phone
Please leave us a voicemail directly with your support representative or call 989-896-8000, and we will respond as soon as possible.
Urgent - After Hours Support
For truly URGENT/CRITICAL support issues, please call 989-896-8711.  You will be prompted to leave a voicemail.  This voicemail will be forwarded with high importance to our urgent support team. Please know that every effort will be made to get back to you as soon as possible.