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Knowledgebase Search:         Welcome  Installation     System Requirements     Downloading Margin Master     OCX Errors     Upgrading Margin Master  Vendor Specific     Ace Hardware        Processing Ace Data     Do it Best        Processing Do It Best Data     True Value     Mitre 10     TransActPOS     Handy Hardware     Benjamin Moore     Orgill     Resurg Group     RivalWatch        Processing RivalWatch Data     Hillman  Using the Program     Implementation     What is a Pricing Strategy     Developing a Price Strategy     Custom Group Screen     Short Cut Tips     Exporting Sku Level Exceptions     Importing Sku Level Exceptions     Backing up the Database File     Backing up the Price Strategy File     View Options Screen     SKU Sequence Screen     SKU Pricing Strategy Screen     Sku Detail Screen     Restore Back Up Data     Rounding Options Screen     Registration Wizard Page     Quick Find Page     Profit Analyzer     Print Screen     Price Strategy Management Screen     Options Screen     Margin Master Screen     FTP Transfer Utility Screen     One Click Statistics     Custom Import     Adding Steps To A Strategy     Transfering A Strategy     Moving Margin Master      Targeted Backdoor Margin Worksheet     Changing Steps In A Strategy  POS System Specific     Activant        Errors           Reasons SKU's Do Not Import           Cannot Connect to FTP           I Can't Download Margin Master Updates        Tutorials           Activant Step By Step           Exporting Price Changes           Importing  Exporting Automated Queue           Recovering Archived Exports           Setting Up Hotsheets           Importing Date of Last Price Change        Installation        FAQ           Getting Started           FTP Access           Creating the Queue           Processing Data Reports           Department and Class Names           Creating the Import Macro           Exporting Pricing BACK to E4W     Paladin        Importing Data to MM        Exporting MM Data     Substruct Systems     RockSolid        Displaying Margin Master Option        Exporting to MM/Server PC        Importing From MM/Server PC        Printing Labels        Exporting to MM/NonServer PC        Importing from MM/NonServer PC        Importing in to Margin Master     TransActPOS        Importing and Exporting     SpruceWare        Importing Price Changes     SpruceWare.net        Import/Export     Cruise        Cruise and Margin Master     Advantage        Exporting to Margin Master     J3 Point of Sale     Falcon        CyberQuery  FAQ     Sales FAQ     Installation FAQ  Specifications     POS Data Integration        Store Data Layout        Vendor Data Layout        Integrated Data Mapping Home > POS System Specific > Activant > Errors > Reasons SKU's Do Not Import Reasons SKU's Do Not Import  Multiple SKU's: When you are having trouble getting a group of SKU's to transfer into Margin Master, make sure that the RIV, & RIH reports have had a chance to fully run before transferring into Margin Master.  You may try re-running the reports in network access and monitoring their progress in the RABO screen.  You may also monitor the progress in the FTP Transfer Utility screen in Margin Master.  Simply click the refresh button until the file size stops changing.  Once this is complete import your store data and check the SKU's again. If the SKU's are still not transferring into Margin Master, check your RIV & RIH reports in your MMASTER queue.  If these reports are set with any parameters in the From/To option, clear those parameters, resave the report to the queue, and re-run your queue. Single SKU's When you are having trouble getting a SKU to transfer into Margin Master, follow the instructions listed above.  If you have done these steps & you are still having trouble with this SKU, check the IMU.  Below you will see a list red flags that would prevent these items from being included in the RIV & RIH reports. Red Flags: Lower case letters.  Activant does not like lowercase letters.  These may be found in the SKU itself, the location code, the description, etc.  If you do find a lower case letter, correct it to a capital letter, save the change in the IMU & re-run your queue.  Check the CODES tab.  Is the "Keep Stocking Info?" option coded with a Y or an N?  This should be a Y.   Also under the CODES tab, check the Kit Record.  Is it coded with a Y or an N?  This shoud be an N. As is the case anytime you make changes to your store data, you will want to run your MMASTER queue & import it into Margin Master so it will reflect these changes.  If you have any questions contact a support representative, they will be happy to help.      Article Details Created:5/13/2009 10:38:42 AM Modified:5/26/2009 1:41:58 PM Author:smayhew Views:287 Options  Print Article  Bookmark Article  Link to this Article Related Articles    To add links, place the cursor in the box above and then click 'Link Page' on the toolbar. File Attachments    To upload and insert attachments, place the cursor in the box above and then click 'Document Manager' on the toolbar.  Copyright © 2003 - 2009 RetailerSoft, Inc.  | All rights reserved |